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IT Services Boston

Managed IT Services For Large & Growing Organizations In Boston & New England

Since 1983, RetroFit Technologies has been a trusted managed services provider, helping businesses in Boston and New England with their IT needs.

When you choose RetroFit Technologies as your managed services provider, you will receive direct support from experienced professionals who understand IT challenges.

Our team takes care of your technology, so you don’t have to worry about it. We aim to make IT simple and stress-free for you.

Looking for reliable IT support? Schedule a no-obligation consultation with RetroFit Technologies today.

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Working With RetroFit As Your Boston & New England IT Services Team

Working with RetroFit Technologies as your trusted managed services provider is as simple as 1,2,3...4.

Many other IT service companies in Boston and New England have complex onboarding processes—but we keep things simple. As your managed services provider, we start right away to help with your technology challenges and make things easier for you.

Our Managed Services Onboarding Process

Boston IT Services
1

Internal Sales to Service Delivery

RetroFit, your managed services provider, meets with your team to review everything in detail. Your Client Success Team now handles all aspects of your relationship with RetroFit. A service plan is created to fit your needs.

2

Client Kickoff Meeting

You meet your RetroFit team, your trusted managed services provider. We go over service delivery plans, timelines, and expectations. You also receive a welcome package and Information Request Forms to help with a smooth transition.

3

Onboarding Project Plan

The RetroFit Technologies Onsite Onboarding team visits to begin their work. As your managed services provider, we install essential tools and services, such as monitoring agents, antivirus, and security management, to keep your environment secure and well-managed.

4

Assured Ongoing Service Quality

Regular check-in calls are scheduled with the RetroFit client services team. As your managed services provider, we ensure ongoing service quality and address any needs along the way.

IT Services Company In Boston
Tech Services Team In Boston

How Does RetroFit Differ From Other Boston IT Service Companies?

Given how many managed services providers there are in New England and Boston, RetroFit is often asked how we are different. In other words, why should you choose us as your IT partner?

RetroFit is a reliable managed services provider. Working with us gives you access to 24/7 in-house support, proactive security solutions, network and firewall support, and more. We provide these services while also assisting you in our role as your CTO

Many other managed services providers in New England outsource their help desk, network operations center, and other key services. RetroFit does not. We work with local IT engineers here in New England who respond quickly to support you when you need it.

Simply put, nothing is outsourced. You wouldn’t want your network’s security handled by an organization on the other side of the country, right?

While some managed services providers in Boston and New England offload their network security, RetroFit keeps cybersecurity, threat protection, vulnerability assessments, and all other services in-house. This way, we can provide you with the best support right here in New England.

IT Services Offered by RetroFit Technologies

Managed IT Services

As a managed services provider, RetroFit Technologies takes care of all aspects of a business's IT needs, from system monitoring to updates and performance improvements. This proactive support helps businesses in Boston and New England keep their IT running smoothly while reducing downtime.

Network and Infrastructure Management

RetroFit, as a managed services provider, helps businesses maintain strong network performance and a stable IT foundation. A well-managed network means fewer connection issues and smoother daily operations.

Cybersecurity Services

Cybersecurity is essential for businesses in Boston and New England. As a managed services provider, RetroFit protects companies from malware, phishing, and data breaches, helping to keep sensitive information secure and businesses compliant with security standards.

Cloud Services

RetroFit, a trusted managed services provider, helps businesses move to the cloud and manage their cloud-based systems. This service provides the flexibility and scalability companies need to grow and adjust to new demands.

Helpdesk and IT Support

As a managed services provider, RetroFit offers fast and reliable IT support, ensuring that technical issues are fixed quickly. This helps Boston businesses avoid long downtimes and keep operations running smoothly.

Hardware Procurement

RetroFit simplifies hardware procurement as part of its managed services provider role. From desktops to networking equipment, businesses get the right technology without the hassle of handling purchases on their own.

Microsoft Office 365 Support

For companies using Microsoft Office 365, RetroFit provides expert support as a managed services provider. This includes installation, troubleshooting, and ensuring businesses get the most out of Office 365’s productivity tools.

Break-Fix/Onsite Support

As a managed services provider, RetroFit offers onsite IT support for businesses in Boston. Skilled technicians provide hands-on assistance to fix urgent issues, helping companies get back to work quickly.

Staff Augmentation

When businesses need extra IT support, RetroFit, as a managed services provider, offers staff augmentation services. This flexible solution helps companies handle big projects or temporary staffing needs without long-term commitments.

How These Services Benefit

Boston and New England Businesses

RetroFit Technologies, a managed services provider, offers IT solutions designed to meet the needs of Boston and New England businesses. These services help improve productivity, strengthen security, and reduce costs. By preventing downtime and protecting sensitive data, businesses can run smoothly. Cloud services offer flexibility for growth, while hardware procurement makes technology investments easier. With the right support, organizations can focus on their work, knowing their IT systems are secure and efficient.

Staff Augmentation

For Boston-based businesses, partnering with a managed services provider can help streamline operations, reduce downtime, and improve security. In a city known for innovation, having strong IT support makes a real difference.

Why Do Businesses Need IT Services?

Technology plays a key role in how Boston and New England businesses operate. A managed services provider helps keep systems running, improves security, and ensures businesses stay up to date with changing technology. Whether in finance, nonprofits, local government, healthcare, education, or other industries, having reliable IT support is essential for success

RetroFit Technologies Partners With The Top Brands In The IT Community

Verkada
Aruba
HP
Dell
Intel
Hewlett Packard Enterprise
Microsoft
Barracuda
Datto Blue Diamond
Eaton
Fortinet
Lenovo
Vmware

Get Started With RetroFit Technologies As Your Trusted Managed IT Services Partner

RetroFit Technologies is a trusted managed services provider in New England & Boston, offering IT support tailored to your needs so you can focus on your goals without IT worries.

See how RetroFit Technologies, a reliable managed services provider, can support your IT needs. We would be honored to work with you and share the benefits of our decades of experience.

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FAQs About a Managed Services Provider in Boston & New England

What is a Managed Services Provider (MSP)?

A Managed Services Provider (MSP) is a company that helps businesses manage their IT needs. Instead of hiring an in-house IT team, businesses can work with an MSP to take care of their technology. MSPs monitor systems, protect against security threats, manage data backups, and provide IT support. They make sure everything runs smoothly so businesses can avoid IT problems

Why should a business work with an MSP?

Many businesses do not have the time or knowledge to handle IT on their own. An MSP takes care of IT tasks, so businesses can focus on their daily work without worrying about technical issues. MSPs also improve security, reduce downtime, and provide expert guidance. This makes IT more reliable and helps businesses stay productive.

What services do MSPs usually offer?

MSPs provide services such as system monitoring, cybersecurity protection, cloud management, data backup, help desk support, and network management. They keep an eye on systems to catch problems early, protect data from cyber threats, and make sure technology works efficiently.

How does working with an MSP save money?

Hiring a full-time IT team can be expensive. MSPs offer IT services for a fixed monthly cost, making it easier for businesses to manage expenses. They also prevent costly IT issues, which helps reduce downtime and repair costs.

How do I choose the right MSP for my business?

It is important to choose an MSP with experience in your industry and a strong track record of customer support. A good MSP should offer the services you need and respond quickly to IT issues. By working with a reliable MSP, businesses can improve their IT systems and focus on growth.